Maintenance and warranty

Now that you have a beautiful new floor and/or tile, we want you to love it now and well in the future. To this end, we keep up with each manufacturer and share their published useful tools, warranty and care information here.

Every flooring material calls for a different type of maintenance, and each manufacturer manages its own warranties.
See below to read how each vendor suggests you care for your floors, and to read their provided warranty information.
If you don’t see the brand you’re looking for, please contact us.

ANDERSON TUFTEX - Warranty Registration
ARMSTRONG Flooring - Room Visualizer, Residential Warranty
BRUCE HARDWOODS - Care & Maintenance
CHESAPEAKE HARDWOOD - Cleaning & Care, Warranties
CHOICE HARDWOOD - Warranty
COREtec LVT - Warranties
DALTILE - Warranty Information
DIXIE HOME - Warranty/Care
DREAMWEAVER - Warranty, Care & Maintenance GuideELEGANCE HARDWOOD - Care, Warranty
ENGINEERED FLOORS - Hard Surfaces: Room Visualizer, Warranty & Maintenance
FIBREWORKS - Care & Cleaning
FIRMFIT FLOORS - Maintenance Guide, Frequent Questions, Residential Warranty
HELIOS - Carpet Care
KANE Carpet - Frequent Questions
MANNINGTON - Sitemap Links to Warranties by Product
MILLIKEN - Technical Documentation
MOHAWK - Warranty Information, Aladdin Carpet Tile Warranty
NATURALLY AGED FLOORING - Downloads (Maintenance, Warranty)
PHENIX - Carpet Warranty
PrimoFlorz & MarketPlace - Claim Guidelines, Claim Form
SHAW Floors - Carpet Care & Maintenance, Carpet Warranties, Hardwood Care & Maintenance, Hardwood Warranties, Laminate Care & Maintenance, Laminate Warranty Highlights, Vinyl Care & Maintenance, LVT & LVP Warranties, Warranty FAQs
SILVER CREEK (Bloomsburg Carpet) - Cleaning & Maintenance, Warranty Information
STANTON - Frequent Questions
US FLOORS - Technical Information by Product