Do Home Improvement Stores Have Better Service?

Unfortunately, mass retailers have a business model that does not include a professional level of service. Their goal is to move as large a pile of goods to as many people as fast as possible. When you walk into the carpet and flooring department of a big box retailer, if you’re greeted at all, it’s just as likely to be an associate from plumbing than anyone with carpet or flooring experience.

At the Crystal Carpet and Flooring Company, we have a professional team of design and installation experts with decades of experience. Customer satisfaction is the overriding goal throughout the entire selection process, from choosing the right flooring type to making sure that delivery and installation are expertly handled with your comfort and convenience in mind.

Don’t be fooled by big box promises. Come experience professional service at the Crystal Carpet & Flooring Company.